We value your feedback and are here to assist with any inquiries you may have. Whether you are a researcher, academic institution, or a member of the public, we welcome your questions, comments, and suggestions. Please feel free to reach out to us through the following channels:

General Inquiries

For general questions about our platform, rankings, or services, please contact us at: Email: [email protected]

Support

If you need technical support or assistance with using our platform, our support team is ready to help: Email: [email protected]

Send us Feedback

We value your opinions and would love to hear from you! If you have any suggestions, questions, or concerns, please let us know. Your feedback helps us improve and provide better service: Email: [email protected]

Media Inquiries

For media inquiries, interview requests, or to learn more about our work, please reach out to our media relations team: Email: [email protected]

Collaboration and Partnerships

Interested in collaborating with us or exploring partnership opportunities? We'd love to hear from you: Email: [email protected]

Individual and Group Registration

If you're an individual researcher or represent an institution with multiple researchers, we provide tailored registration options to meet your specific needs. To streamline your registration process, please visit our registration page for more information. For any additional assistance with individual or group registrations, feel free to contact us at: Email: [email protected]

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We look forward to hearing from you and will respond to your inquiry as soon as possible.

FAQ  Frequently Asked Questions and Answers

Registration and Membership Process

1. Pricing Policy At AD Scientific Index, all of our services, including access to individual and institutional rankings on the main category pages, are offered free of charge. We provide the most comprehensive and useful academic data for scholars, institutions, regions, countries, and disciplines free of charge. Similarly, you can access the most extensive and valuable academic data for your institution and country at no cost. However, for those seeking more advanced features, we offer premium services with additional features on the premium page, where you can manage and customize your individual and institutional detail pages with password-protected access, all for a reasonable fee.
2. How can I register to AD Scientific Index? You can join the system with PREMIUM USER features by entering your information from the Register link.
3. Can we become a member by mailing? The only way to be included in AD Scientific Index is to fill in the information from the REGISTER link. There is no registration by mail.
4. How much is the registration fee? The PREMIUM USER fee is $29 / $35, paid once for 3 years.
5. Is the registration fee monthly or yearly? The registration fee is paid once for 3 years.
6. Can we register in bulk as an institution?  Yes, institutions can register with a discount. The discount rate increases with the number of registrations. Click for details.
7. What are the benefits of institutional membership? Institutional membership allows universities, research centers, and other entities to manage their presence on the platform, including bulk registration, enhanced visibility, and customized reports.
8. What happens if I do not renew my PREMIUM USER membership? If you do not renew your membership, your profile will remain visible, but you will lose access to PREMIUM USER features, such as detailed analysis reports and additional profile customizations.
9. What are the PREMIUM USER features? Click for PREMIUM USER features and all details.
10. How can I opt out of the AD Scientific Index? If you wish to opt out and have your profile removed, please contact us at [email protected] with your AD Scientific Index ID and reason for removal.
11. Why is my colleague on the list, but I am not? This may be due to differences in Google Scholar profiles or because your profile was not included for various reasons when our sample group was created. Considering the large number of researchers, not every Google Scholar profile can be included in our list. Additionally, we prefer controlled growth to ensure data security and data quality. If you wish to be included, you can register via the REGISTER link.
12. Why am I not on the list? There could be several reasons why you are not on the list, such as your Google Scholar profile not fully meeting our criteria or your profile not being included when our sample group was created. If you meet the criteria, you can register through the REGISTER link to be included in the list.
13. Can I register by sending an email? No, you cannot register by email. The only way to be included in the AD Scientific Index is by filling out the registration form via the REGISTER link on our website.

Data and Profile Management

1. If I register today, when will my data become visible? Your ranking will become visible within 0-7 days after registration.

2. How often is the data renewed? Individual profile scores are renewed at intervals of 60 days on average.

3. Can I update my profile information manually? No, profile data is automatically updated based on publicly available Google Scholar profiles. Manual updates are not possible.

4. My Google Scholar data has changed, what should I do?  Your data is renewed every 60 days on average, so no need to send a message.

5. My institution/university has changed, what should I do? Please send an email to [email protected] with your AD Scientific Index ID number.

6. I was there before, why was I deleted? Profile deletion occurs for many reasons stated in the methodology. Please do not send a message. You can register to be on the list again.

7. Why is some people's data erroneously higher than the figures in their Google Scholar profile? As a methodology, we facilitate the detection of inaccuracies. This error is not caused by us and will be corrected in the next data update or the person's profile will be deleted.

8. There are friends from my organization on the list, why am I not on it? This may occur for many reasons stated in the methodology. Please do not send a message. You can register to be on the list.

9. Can I hide certain information from my profile? As a premium member, you have the option to hide or limit the visibility of certain sections of your profile on AD Scientific Index. This feature is designed for users who desire more privacy. With a premium membership, you have greater control over the information displayed on your profile, ensuring that only the details you want to share are visible. For more information, please check the Premium Membership features.

10. Content and Features

11. How is my ranking calculated? Rankings are calculated using publicly available Google Scholar data and our proprietary algorithms, considering factors like H-index, i10-index, and citation counts.

12. What should I do if my data is incorrect or outdated? If your data is incorrect or outdated, it will be corrected during the next update cycle. You do not need to take any action unless the problem persists beyond 60 days on average.

13. How can I track the impact of my publications? As a PREMIUM USER, you will have access to advanced metrics and tools that help you track the impact of your publications and analyze your academic influence.

14. What can we do as an institution/university? Check the information of your institution and relevant personnel, and report any corrections. You can make all your staff premium members if desired.

15. Requests to be listed as a separate institution from the main structure: If structured as an independent unit with a web address, sub-units like institutes, research centers, laboratories, hospitals can be listed as autonomous institutions. For institutional requests, affiliated units can be separated and listed as independent institutions with ranking scores.

16. Can we get a customized report for our institution? Yes, AD Scientific Index provides detailed customized analysis reports for institutions. These reports offer an in-depth analysis of your institution's scientific achievements and highlight its performance in global rankings. Tailored to your specific needs, these reports help you better understand your institution’s academic strengths and assist in strategic decision-making processes. For more information or to request a report, please contact us.

17. Can we edit our university page? Yes, you can edit your page for a fee and make all changes yourself.

18. Can we advertise? You can place compatible advertisements on our website. Contact [email protected].

19. How can I make a REDLIST notification? You can report inappropriate profiles, ethical violations, death, or other situations that may require deletion of relevant profiles to [email protected].

20. Can I suggest new features or improvements? We welcome suggestions and feedback from our users. Please send your ideas to [email protected]