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An Sofie Claeys

An Sofie Claeys

Ghent University - Ghent / Belgium
Business & Management / Communications and Media Studies
AD Scientific Index ID: 1400702
Universiteit Gent
person_outline An Sofie Claeys's MOST POPULAR ARTICLES
1-) Restoring reputations in times of crisis: An experimental study of the Situational Crisis Communication Theory and the moderating effects of locus of control Public Relations Review 36 (3), 256-262, 2010
2-) What makes crisis response strategies work? The impact of crisis involvement and message framing Journal of Business Research 67 (2), 182-189, 2014
3-) Crisis response and crisis timing strategies, two sides of the same coin Public relations review 38 (1), 83-88, 2012
4-) Implications of stealing thunder for the impact of expressing emotions in organizational crisis communication Journal of Applied Communication Research 41 (3), 293-308, 2013
5-) How to deal with online consumer comments during a crisis? The impact of personalized organizational responses on organizational reputation Computers in Human Behavior 75, 619-631, 2017