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Anders Gustafsson

Anders Gustafsson

BI Norwegian Business School - Oslo / Norway
Business & Management / Marketing
AD Scientific Index ID: 1767385
Handelshøyskolen BI
person_outline Anders Gustafsson's MOST POPULAR ARTICLES
1-) Effects of COVID-19 on business and research Journal of business research 117, 284-289, 2020
2-) Metaverse beyond the hype: Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy International journal of information management 66, 102542, 2022
3-) The effects of customer satisfaction, relationship commitment dimensions, and triggers on customer retention Journal of Marketing, 210-218, 2005
4-) The evolution and future of national customer satisfaction index models Journal of economic Psychology 22 (2), 217-245, 2001
5-) Investigating the emerging COVID-19 research trends in the field of business and management: A bibliometric analysis approach Journal of business research 118, 253-261, 2020