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Injazz J Chen

Injazz J Chen

Cleveland State University - Cleveland / United States
Business & Management / Decision Science and Operations Management
AD Scientific Index ID: 879112
person_outline Injazz J Chen's MOST POPULAR ARTICLES
1-) Towards a theory of supply chain management: the constructs and measurements Journal of Operations Management 22 (2), 119-150, 2004
2-) Understanding customer relationship management (CRM): People, process and technology Business Process Management Journal 9 (5), 672-688, 2003
3-) Inter-organizational communication as a relational competency: antecedents and performance outcomes in collaborative buyer–supplier relationships Journal of Operations Management 26 (1), 45-64, 2008
4-) Strategic purchasing, supply management, and firm performance Journal of Operations Management 22 (5), 505-523, 2004
5-) Understanding supply chain management: critical research and a theoretical framework International Journal of Production Research 42 (1), 131-163, 2004