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Jagdip Singh

Jagdip Singh

Case Western Reserve University - Cleveland / United States
Business & Management / Business Administration
AD Scientific Index ID: 899954
Case Western Reserve University CWRU
person_outline Jagdip Singh's MOST POPULAR ARTICLES
1-) Consumer trust, value, and loyalty in relational exchanges Journal of marketing 66 (1), 15-37, 2002
2-) Agency and trust mechanisms in consumer satisfaction and loyalty judgments Journal of the Academy of marketing Science 28 (1), 150-167, 2000
3-) The nature and experience of entrepreneurial passion Academy of management Review 34 (3), 511-532, 2009
4-) Consumer complaint intentions and behavior: definitional and taxonomical issues Journal of marketing 52 (1), 93-107, 1988
5-) Behavioral and psychological consequences of boundary spanning burnout for customer service representatives Journal of Marketing Research 31 (4), 558-569, 1994