AD Scientific Index
 Open Nav
Login Login Pricing & Plans Pricing & Plans
Medha Srivastava

Medha Srivastava

Indian Institute of Management IIM Bodh Gaya - Bodh Gaya / India
Business & Management / Strategic Management
AD Scientific Index ID: 393852
भारतीय प्रबंधन संस्थान बोध गया
person_outline Medha Srivastava's MOST POPULAR ARTICLES
1-) The Antecedents of Customer Loyalty: An Empirical Investigation in Life Insurance Context. Journal of competitiveness 5 (2), 2013
2-) Customer loyalty attributes: A perspective NMIMS management review 22 (2), 49-76, 2012
3-) Mechanics of engendering customer loyalty: A conceptual framework IIMB management review 30 (3), 207-218, 2018
4-) Investigating the mediating effect of customer satisfaction in the service quality-customer loyalty relationship Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior …, 2013
5-) Influencers of Customer Satisfaction-Customer Loyalty Relationship: A Conceptual Research Model Indore Management Journal 7 (1), 54 – 65, 0