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Soobin Seo

Soobin Seo

Washington State University Pullman - Pullman / United States
Business & Management / Business Administration
AD Scientific Index ID: 1329878
Washington State University
person_outline Soobin Seo's MOST POPULAR ARTICLES
1-) Virtual reality presence as a preamble of tourism experience: The role of mental imagery Tourism Management 74, 55-64, 2019
2-) A critical review of research on customer experience management: Theoretical, methodological and cultural perspectives International Journal of Contemporary Hospitality Management 28 (10), 2218-2246, 2016
3-) Consumer responses to interactive restaurant self-service technology (IRSST): The role of gadget-loving propensity International Journal of Hospitality Management 74, 109-121, 2018
4-) Identifying restaurant satisfiers and dissatisfiers: Suggestions from online reviews Journal of Hospitality Marketing & Management 27 (5), 601-625, 2018
5-) When female (male) robot is talking to me: effect of service robots’ gender and anthropomorphism on customer satisfaction International Journal of Hospitality Management 102, 103166, 2022