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Sunghyup Hyun

Sunghyup Hyun

Hanyang University - Seoul / South Korea
Social Sciences / Tourism & Hospitality
AD Scientific Index ID: 412621
한양대학교
person_outline Sunghyup Hyun's MOST POPULAR ARTICLES
1-) Customer retention in the medical tourism industry: Impact of quality, satisfaction, trust, and price reasonableness Tourism management 46, 20-29, 2015
2-) Impact of hotel-restaurant image and quality of physical-environment, service, and food on satisfaction and intention International Journal of Hospitality Management 63, 82-92, 2017
3-) Predictors of relationship quality and loyalty in the chain restaurant industry Cornell Hospitality Quarterly 51 (2), 251-267, 2010
4-) Switching intention model development: Role of service performances, customer satisfaction, and switching barriers in the hotel industry International Journal of Hospitality Management 30 (3), 619-629, 2011
5-) Impacts of the COVID-19 pandemic on employees’ work stress, well-being, mental health, organizational citizenship behavior, and employee-customer identification Journal of Hospitality Marketing & Management 30 (5), 529-548, 2021