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Tore Strandvik

Tore Strandvik

Hanken School of Economics - Helsinki / Finland
Business & Management / Marketing
AD Scientific Index ID: 1655898
Hanken Svenska handelshögskolan
person_outline Tore Strandvik's MOST POPULAR ARTICLES
1-) Managing Customer Relationships for Profit: The Dynamics of RelationshipQuality International journal of service industry management 5 (5), 21-38, 1994
2-) A customer‐dominant logic of service Journal of Service management 21 (4), 531-548, 2010
3-) Emotions in service satisfaction International Journal of service industry management 8 (2), 148-169, 1997
4-) The nature of customer relationships in services Advances in services marketing and management 4 (141), 67, 1995
5-) The effects of satisfaction and loyalty on profits and growth: products versus services Total quality management 11 (7), 917-927, 2000