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Wj Pieterson

Wj Pieterson

University of Twente - Enschede / Netherlands
Business & Management / Entrepreneurship
AD Scientific Index ID: 1873076
Universiteit Twente
person_outline Wj Pieterson's MOST POPULAR ARTICLES
1-) Electronic government: Rethinking channel management strategies Government Information Quarterly 25 (2), 181-201, 2008
2-) Personalization in the public sector: An inventory of organizational and user obstacles towards personalization of electronic services in the public sector Government Information Quarterly 24 (1), 148-164, 2007
3-) Government 2.0: Key challenges to its realization Electronic journal of e-Government 101 (1), 59-69, 2012
4-) The use of service channels by citizens in the Netherlands: Implications for multi-channel management International Review of Administrative Sciences 74 (1), 95-110, 2008
5-) Channel Choice Determinants; An exploration of the factors that determine the choice of a service channel in citizen initiated contacts 8th Annual International Digital Government Research Conference: Proceeding …, 2007